This page is maintained by IsraStar to answer common privacy questions about the ISRASTAR Tour Guide System.
Privacy Policy
Effective date: 20 June 2026
What this page covers
This page is maintained by IsraStar to answer common privacy questions about the ISRASTAR Tour Guide System. It explains what information we collect when you use the rental order form, how we use it, and your rights.
Information we collect
When you submit a rental or order request, we collect your name, company, email, phone number, guide details, rental dates, pickup/return addresses, and whether you choose insurance. We do not collect payment card details through this site.
How we use your information
We use the information to process your rental request, prepare a quote, coordinate pickup and return, communicate with you, and arrange insurance if selected. We may also retain it for legal and accounting records.
Legal basis for processing
Processing is necessary to perform the rental contract or take steps before entering it, based on your consent when submitting the form, and where required for our legitimate interests in operating the service and keeping records.
Sharing and disclosure
We do not sell your personal information. We may share it with service providers who assist with delivery, logistics, or insurance, and only when required by law or to protect our rights.
Data retention and security
We keep your information for as long as needed to fulfill the rental, handle claims, and meet legal obligations. We apply reasonable security measures to protect against unauthorized access or loss.
Cookies and analytics
This site does not use third-party analytics or advertising cookies. Only essential cookies required for site functionality may be used.
Your rights
You may ask to access, correct, or delete your personal information, or object to certain processing. To exercise these rights, contact us using the details on the order page.
Changes to this policy
We may update this policy from time to time. The effective date at the top of the page shows the latest version.